At Depoids, we are committed to providing you with a seamless shopping experience, including reliable and timely delivery of your orders. Please review our shipping policy below for detailed information on our shipping procedures and policies.

Shipping and Delivery Time

We offer a straightforward shipping option to ensure you receive your products promptly:

• Standard Shipping: Typically arrives within 2-5 business days.

Please note that delivery times are estimates and may vary based on your location and unforeseen circumstances.

Order Processing

• Order Confirmation: Once your order is placed, you will receive an order confirmation email.
• Processing Time: Orders are processed within 1-2 business days. During peak seasons or sales events, processing times may be extended.
• Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout based on the destination of the order. We occasionally offer free shipping promotions, so be sure to subscribe to our newsletter and follow us on social media for updates.

International Shipping

Depoids currently ships within Pakistan. We are working on expanding our shipping destinations and hope to offer international shipping soon. Stay tuned for updates on our global shipping capabilities.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier’s website. If you encounter any issues with tracking your order, please contact our support team at [email protected].

Delivery Issues

If your order has not arrived within the estimated delivery time, please check the tracking information provided. If you still need assistance, contact our support team at [email protected], and we will help resolve the issue.

Address Changes

Please ensure your shipping address is correct when placing your order. If you need to change your shipping address after your order has been placed, contact us immediately at [email protected]. We will do our best to accommodate your request, but we cannot guarantee changes to your shipping address once the order has been processed.

Lost or Damaged Packages

Depoids is not responsible for lost or damaged packages. If your package is lost or arrives damaged, please contact the carrier directly. However, we are here to assist you with any claims or issues you may encounter. Please reach out to our support team at [email protected] for further assistance.

Returns and Exchanges

For information on returns and exchanges, please visit our Refund Policy. If you have any questions or need further assistance, contact our support team at [email protected].

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at [email protected]. Our dedicated support team is here to assist you and ensure your shopping experience with Depoids is exceptional.

Thank you for choosing Depoids. We appreciate your business and look forward to serving you!