At Depoids, we are committed to delivering your order safely and efficiently. Please review our shipping policy to understand how we process and deliver your purchases.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been dispatched, you'll receive a shipping confirmation and tracking details (where available).

Delivery Time

Estimated delivery times are:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before your payment is completed.

Order Tracking

Once your order is shipped, you'll receive tracking information via the contact details provided at checkout. If you need assistance tracking your package, feel free to contact our support team.

Delivery Information

To ensure successful delivery:

• Please provide a complete and accurate shipping address.

• Include a valid phone number for courier communication.

• Depoids is not responsible for delays caused by incorrect or incomplete shipping information.

Failed Delivery Attempts

If a delivery cannot be completed due to incorrect information or the recipient's unavailability, the courier may attempt redelivery or return the package. Additional shipping charges may apply for reshipment.

Damaged or Missing Packages

If your package arrives damaged or appears to be missing items, please contact us within 48 hours of delivery. Include your order number along with clear photos of the package and products so we can investigate and resolve the issue promptly.

Questions?

If you have any questions regarding shipping or delivery, please contact us:

Email: sales@depoids.com

WhatsApp: +92 317 4289609

We're always happy to assist you and ensure your order reaches you as quickly and safely as possible.